Terms and Conditions VF138 – Complete Guide for Players

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any services offered by VF138 through vf138.fun or its associated mobile applications, you hereby agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of this document, you are not permitted to use the VF138 platform. Continued use following any updates to the terms is considered acceptance of the amended terms.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy vf138, all of which form part of the entire agreement between you and the platform.

2 Account Eligibility

To register and use the vf138 platform, you must meet the following requirements:

• At least 18 years on the date of registration.
• Residing in or accessing the platform from a jurisdiction where online betting is not specifically prohibited by local laws applicable to you.
• Having full legal capacity to enter into a binding agreement.
• Have never previously been voluntarily excluded or banned from the vf138 platform.
• Registering under your own name and solely for personal entertainment purposes.

Vf138 reserves the right to request proof of age and identity at any time. Accounts found to be in breach of eligibility requirements may be suspended immediately without prior notice.

3 Account Registration & KYC Verification

During registration, you are required to provide true, accurate, and current information. Required details include your full name, date of birth, active email address, phone number, and your Malaysian bank account information.

Vf138 implements a Know Your Customer (KYC) process as a security and compliance measure. The following documents are required before your first withdrawal is processed:

• Malaysian Identity Card (MyKad) – front and back.
• A selfie holding your identification card for identity verification.
• Bank statement from the past 3 months for bank account verification.
• Proof of address – a utility bill or official document showing your current name and address.

The name on your vf138 account must match the name on your registered bank account. A name mismatch is the most common cause of withdrawal delays. Once KYC is completed, it remains valid permanently and does not need to be repeated unless your information changes.

4 Deposit & Withdrawal

Vf138 accepts deposits via multiple payment methods including local Malaysian bank transfers, DuitNow, Touch & Go eWallet, GrabPay, Boost, ShopeePay, FPX, and cryptocurrency (USDT/BTC).

Deposit Requirement:

• The minimum deposit amount is RM 30 for most payment methods.
• All deposits must be made from an account in your own name.
• Vf138 does not cover any fees charged by your bank or e-wallet provider.

Withdrawal Requirement:

• The minimum withdrawal is RM 50 for bank transfers and DuitNow.
• KYC must be fully completed before your first withdrawal request is processed.
• Funds may only be withdrawn to an account in the same name as the vf138 account holder.
• All wagering requirements for active bonuses must be fulfilled before a withdrawal can be made.
• Daily withdrawal limits vary by your VIP tier – from RM 5,000 (Bronze) to RM 100,000 (Diamond).

5 Bonuses, Promotions & Wagering Requirements

Vf138 offers a variety of bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions, which will be clearly stated on the relevant promotions page.

General Bonus Principles:

• Each bonus has a wagering requirement that must be met before the bonus funds or winnings derived from bonus funds can be withdrawn.
• The standard wagering requirement for the welcome bonus is 30 times (30x) the bonus amount received.
• The wagering requirements must be met within 30 days from the date the bonus is credited.
• Unused bonuses or those that fail to meet the required conditions within the specified period will expire automatically.
• Only one bonus may be active at a time unless otherwise stated.

Vf138 reserves the right to void any bonus and related winnings if there is evidence of bonus abuse, collusion with other players, or the use of wagering strategies intended to exploit bonus offers.

6 Game Rules

All games offered at vf138 use a Random Number Generator (RNG) certified by independent testing bodies. The outcome of all games is final and cannot be disputed on the grounds of dissatisfaction alone.

• All confirmed bets cannot be cancelled.
• Internet connection failures during gameplay are the player's responsibility. VF138 is not liable for any losses resulting from connectivity issues on the player's end.
• Any winnings generated from technical errors or software bugs are void and may be cancelled by vf138.
• The return-to-player (RTP) rate for each game can be found in that game's information section.

7 Account Security

You are fully responsible for maintaining the confidentiality of your VF138 account username and password. It is strongly advised to use a strong, unique password and to enable two-factor authentication (2FA) for added protection.

• Never share your login credentials with anyone, including family members.
• Vf138 will never ask for your password via email, chat, or phone call.
• Any activity conducted from your account is entirely your responsibility.
• If you suspect unauthorised access, contact VF138 support immediately to temporarily suspend your account.

Vf138's security system continuously monitors account activity. Accounts displaying unusual behavior may be temporarily suspended for a security investigation to protect your interests.

8 Prohibited Conduct

The following actions are strictly prohibited on the vf138 platform and may result in immediate account termination and possible legal action:

• Registering more than one account or using another person's identity.
• Providing false information during registration or the KYC process.
• Using another person's credit card or bank account without authorization.
• Money laundering or any other illegal financial activity.
• Colluding with other players to exploit games or the bonus system.
• Using third-party software, bots, or any automated method to play.
• Spreading defamatory, abusive, or harassing content targeting other users on any vf138 communication platform.

9 Account Termination & Suspension

You may close your VF138 account at any time by contacting our support team. Before closure, please ensure all eligible balances have been withdrawn first.

Vf138 reserves the right to suspend or terminate an account without prior notice if:

• There has been a breach of any part of these Terms and Conditions.
• Suspicious or potentially fraudulent activity detected on the account.
• KYC could not be completed within the required timeframe.
• Account inactive for 12 consecutive months.

For accounts inactive for 12 months with a remaining balance, a monthly administrative fee of RM 10 will be charged until the balance is depleted or the account is reactivated.

10 Limitation of Liability

Vf138 shall not be liable for any indirect, consequential losses, or loss of profits arising from the use of this platform, including but not limited to:

• Losses resulting from unfavorable game outcomes.
• Service disruptions due to maintenance or circumstances beyond our control.
• Delays in transaction processing due to third-party factors (banks, payment providers).
• Unauthorised access to your account due to negligence in safeguarding your login credentials.

Vf138's maximum liability to you under any circumstances shall not exceed the net deposit amount you made in the 30 days prior to the relevant claim.

11 Responsible Gaming

Vf138 is committed to responsible gambling practices. The platform provides a range of tools to help players manage their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits on your account.
• Session Time Limit: Set a limit on your gaming session time to avoid excessive play.
• Cool-off: Suspend your account for anywhere between 24 hours and 6 weeks if you need a break.
• Self-Exclusion: Exclude yourself from the platform for a minimum period of 6 months up to permanently.

If you feel that gambling is beginning to affect your daily life, please contact a problem gambling support organisation or use the self-control tools available in your VF138 account.

12 Changes to Terms and Applicable Law

Vf138 reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will take effect immediately upon being published on the platform unless otherwise stated.

For significant changes, vf138 will notify members via email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the notice period is considered acceptance of the amended terms.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which vf138 operates. Any disputes arising from these Terms will be resolved through arbitration or a competent tribunal in the relevant jurisdiction.